FAQ Accomodations – Frequently Asked Questions

The hotel has a total of 149 individually designed rooms and suites.

Check-in is guaranteed from 3:00 p.m., and check-out is until 11:00 a.m. Early check-in or late check-out may be available on request and, if applicable, for an additional fee.

The hotel offers different room categories: Standard, Superior, Deluxe, and Executive rooms, as well as Junior Suites, Suites, and apartments for longer stays.

The categories mainly differ in size, amenities, and comfort. Higher categories offer more space, additional features, and more exclusive furnishings.

Room sizes vary depending on the category:

  • Standard: approx. 17–25 m²
  • Superior: up to approx. 25 m²
  • Deluxe: up to approx. 30 m²
  • Executive: approx. 35 m²
  • Suites: up to approx. 100 m²

Yes, free Wi-Fi is available in all rooms.

All rooms and suites in the hotel are air-conditioned.

Yes, the suites and apartments feature separate living and sleeping areas and offer particularly spacious accommodations.

Yes, we offer special apartment suites with a kitchenette that are ideal for longer stays.

Yes, two rooms are equipped to be barrier-free and wheelchair accessible.

In certain room categories such as Deluxe or Executive, an extra bed is available upon request.

All rooms are equipped with a minibar and a kettle with a fine selection of tea and coffee. A bottle of mineral water is included free of charge upon arrival.

Standard amenities include Wi-Fi, a TV, a minibar (depending on the room category), a high-quality bathroom with toiletries, and especially comfortable beds. Executive rooms and suites also feature a Nespresso machine.

Pets are allowed in selected rooms upon request and for an additional fee.

Yes, parking is available nearby as well as in a paid underground garage.

This depends on the rate booked. Breakfast can usually be added as an optional extra.

Many rooms face the quiet courtyard. A quiet location can be requested when making a reservation.

Yes, we offer 24-hour room service. Between 10:30 p.m. and 7:00 a.m., however, only a limited selection of dishes is available.

Our reception is staffed 24/7 and is always available to assist you at any time.

© 2026 Kastens Hotel Luisenhof ImprintAGB
If you have any questions do not hesitate to call +49 (0)511 3044-0
Book now
If you have any questions do not hesitate to call +49 (0)511 3044-0